Support & Maintenance

Specialists In B2B Client Care
By simply selecting the SpaceWorks Web BusinessManager Suite, you've chosen to build your B2B Web sales channel with the industry's most robust, flexible B2B e-Commerce solution. One that offers the most out-of-box functionality and an impressive, proven track record of results among the Global 2000. But, our job doesn't end the day your SpaceWorks Web BusinessManager solution is launched. In many ways, that's when our real work begins.

SpaceWorks provides the Global 2000 with industry-leading technical support and on-site strategic planning and expansion services, backed by our unmatched B2B expertise and know-how. Our unique, exclusive focus on B2B e-Commerce for the Global 2000 ensures that our clients receive the responsiveness, knowledge, and high-quality care one expects from the "best in the business." SpaceWorks' comprehensive program includes phone and Web-based technical support, plus access to product releases, interim updates and electronic documentation.

Helping Our Clients Maintain Their
e-Commerce Edge
In addition to Technical Support, the SpaceWorks Maintenance Program entitles our clients to free Web BusinessManager Suite enhancements and evolution. These updates play an essential role in supporting clients' evolving B2B e-Commerce strategy. New product releases deliver the latest standards-based technology and state-of-the-art features, ensuring SpaceWorks Web BusinessManager clients of a competitive e-Commerce market position for years to come.

Beyond industry-leading service, our Support Program delivers more than 300 years of combined experience in developing and maintaining B2B e-Commerce applications for Global 2000 enterprises. Through our professionally-trained technical support staff, our clients are assured of receiving the responsiveness, expertise and high performance needed to satisfy their unique requirements.

Hands-On Training

Professional Services offers a one-day Systems Administrator course for OrderManager and Web BusinessManager Suite, which covers the day-to-day systems tasks for operating and hosting OrderManager.

SpaceWorks also offers customized programs and "train-the-trainer" classes, upon request. All of SpaceWorks programs emphasize hands-on experience and can be conducted either on- or off-site.