Professional Services

Expert Services
SpaceWorks Professional Services team is expert in integrating our Web BusinessManager Suite into the existing enterprise environment of a Global 2000 company. From needs analysis, to installation and back-end integration, to a fully tested rollout with follow-up support, we work closely with you every step of the way.

Our highly skilled, specially trained Professional Services team consists of in-house consultants and experts from among our preferred partner firms. Together, we provide consulting, programming, design and implementation services to ensure the seamless integration, installation and deployment of your SpaceWorks Web BusinessManager Suite—in as few as 60 days.

Our expert services include:

• Analysis of e-Commerce requirements
• Business process design
• Completion of project plans and storyboards
• Integration with legacy and ERP systems
• Customization of user interface and delivery of specifically tailored features
• Testing of solution
• Application and administrative training

Proven, Results-Focused Methodology
SpaceWorks has developed a clearly defined, results-based methodology, called ResultsManager, for implementing your Web BusinessManager Suite solution. Our proven methodology, which is thoroughly embraced and exercised by our preferred partners, provides a roadmap for the successful and rapid implementation of your customized SpaceWorks solution. ResultsManager includes guidelines, checklists and templates to ensure product success and client satisfaction at every stage.

Rapid Deployment — 60 Days or Less
No one can beat SpaceWorks combination of speed and expertise. Our Suite's out-of-box functionality combined with our Professional Services team's unparalleled 300 plus years of B2B-based development means we can deploy fully-automated B2B Web-based channels for Global 2000 companies and B2B e-Marketplaces in as few as 60 days. A SpaceWorks solution shrinks your time-to-market, enabling your to begin realizing return on your B2B investment right away.

Allied With The World’s e-Business Leader
PricewaterhouseCoopers (PwC), the world’s largest professional services organization, is the preferred integrator for the SpaceWorks Web BusinessManager Suite. PwC’s global e-Business and systems integration experience provides SpaceWorks clients with an additional expert resource for establishing their B2B Web-based sales channels. PwC has worked with SpaceWorks on the deployment of a number of successful Global 2000 B2B sites, and receives extensive training and mentoring on SpaceWorks applications.

A Track Record Of Success
SpaceWorks has a proven track record of delivering innovative e-Commerce solutions for Global 2000 companies. Not only do we offer the talent and expertise to minimize total project cost and speed up implementation, we also assure quality of the entire project. We know better then anyone else how to get your B2B Web sales channel up and running quickly, delivering measurable client-specific results at e-speed.

ResultsManager Methodology

PricewaterhouseCoopers Alliance

According to the Gartner Group, the cost to develop and launch an enterprise e-Commerce site can range anywhere from $2 million to $200 million. SpaceWorks Professional Services ensures our clients maximize their B2B investment with us.

"SpaceWorks offers a compelling value proposition: a packaged solution that combines software with integration services."
— Patricia Seybold Group, June 1999

SpaceWorks: Providing A Full Service Solution
SpaceWorks award-winning, business-to-business sell-side EC product offers a compelling value proposition aimed at increasing revenues, cutting costs and improving customer satisfaction. The SpaceWorks product is all about making the ultimate end-user of our client's products happier, through increased efficiencies and improved access to information and support staff. SpaceWorks holds itself to these same rigorous customer service requirements.