The Heart of True B2B e-Commerce
B2B e-Commerce revolves around one central business need: selling. SpaceWorks OrderManager automates all of the mission-critical activities for Global 2000 companies involved in selling on the Web. It also serves as the launchpad for our robust suite of optional e-Commerce applications in the SpaceWorks Web BusinessManager Suite.

SpaceWorks focuses one hundred percent on B2B e-Commerce for Global 2000 companies and the e-Marketplaces that serve them. Our OrderManager product, the first to offer a complete Web-based B2B sales channel solution, provides unrivaled out-of-the-box functionality and the fastest real-time back-end integration.

OrderManager makes 24x7, real-time Web-based order submission and management possible. Through your OrderManager Web sales channel, your business users can submit orders, check inventory availability, track orders, verify account status, search your product catalog, and more. Because SpaceWorks can deploy your solution quickly in as few as 60 days you'll start seeing results immediately, including:

• Increased sales revenues
• Improved order-taking accuracy
• Faster fulfillment
• Reduced returns
• Lower processing costs
• Extended life for your legacy back-end systems

Proven B2B Expertise
From the start, OrderManager was built for B2B Web commerce. It's a proven solution, that's available today, and already hard at work driving billions in B2B revenue for the Global 2000. OrderManager integrates seamlessly with multiple, disparate back-end ERP or legacy systems to provide a robust 24x7 self-service B2B Web sales channel. You can implement its comprehensive features as is, or tailor them to meet a unique business operation. And, with Order Manager as the transactional core of your e-Commerce channel, you can add the other optional modules in the Web BusinessManager Suite, in any sequence and at any time.

Get The Order and More

Among the processes that OrderManager automates are:

Inventory Availability	Displays secure, real-time product inventory availability and account specific pricing.
Order Submission	Provides order forms that permit each line item to be independently billed, fulfilled, shipped and tracked. Orders are submitted directly into the seller's back-end for immediate processing and allocation.
Order Approval Routing	Permits the electronic routing of an order to any number of pre-determined individuals for electronic approval prior to its submission over the Web.
Order Confirmation	Supplies immediate order acknowledgement and detailed confirmation data.
Order Fulfillment	Allows for real-time product allocation and service provisioning and offers multiple shipping and delivery options, including drop shipments
Order Tracking	Shows real-time order and shipping status with account-specific pricing.
Account Status	Presents real-time status and up-to-date summary of customer sales and accounts payable information and allows for master and sub-account presentation structure.
Customer Enrollment	Enables the registration of existing and new business customers using authentication procedures to provide security.

Other key features include such important items as customizable user interface, simple configuration for product groups or complex feature options, quote management via the Web, Internet-based customer surveys, and order data exporting to spreadsheet tools.

Revenue	Realize new revenue streams from the new markets available to you through Web-based selling and maximize opportunities with existing business customers (e.g., automated cross-sale and up-sale messages, personalized marketing, and 24x7 online customer service).
Cost	Reduce your cost per transaction by up to 75% by automating order processing and re-deploying service desk staff to more profitable and productive business activities.
Responsiveness	Respond immediately to business customers by leveraging the Suite's 24x7, real-time capabilities (e.g., searchable product information, self-service ordering, online customer support, automated cross-sell and up-sell messaging, rules-based online target marketing, and more).
Accuracy	Increase order-taking accuracy to the 99% level by eliminating errors caused by redundant information handling (this also translates into fewer returns).
Shorter Transaction Cycles	Compress the transaction cycle by hours, days and even weeks by providing up-to-the minute information (e.g., inventory availability, product information, and order and account status); interactive guided selling and complex product configuration; and personalized marketing (including customer-specific product offerings and pricing and time-sensitive promotions).
Security	Ensure the security of sensitive information, such as pricing levels or shipping privileges, through SpaceWorks' use of user authorization, access privileges and encryption via standard Internet protocols. Business rules established from your client account profiles control access to various areas of your B2B site as well as permission levels to perform various functions, like authorize purchases. All private data transfer is secured using Https protocol.
Inter-Operability	Integrate your OrderManager sales channel seamlessly to multiple, disparate back-end systems (e.g., SAP, Baan, PeopleSoft) through SpaceWorks use of leading EAI tools. Real-time data, such as pricing, inventory availability and order status, are transparently available to your business customers at all times.
B2B-Specific	Put SpaceWorks unprecedented 300 plus B2B developer-years to work for you. Unlike other solution providers, we focus exclusively on B2B e-Commerce. That ensures that you receive a 100% B2B solution that works right, right away.

Proven B2B Expertise

OrderManager Diagram

Complex Ordering Capabilities

Real-Time Integration

Proven Results

"SpaceWorks OrderManager delivered what we needed today: fast implementation, easy integration to our back-end systems, simple navigation for the user, and strong technical performance."
--Mike Smith , Director of B2B E-Commerce, Maytag Corp

"GEAE worked with SpaceWorks to develop an order-management system. The system can handle up to 1 billion transactions a year."
—eCompany Now, August 2000

Read More About OrderManager

You can read the following OrderManager product literature using Adobe's Acrobat Reader: our OrderManager datasheet and the OrderManager Product Description white paper. To request a copy of our OrderManager Technical White Paper, complete and submit this form.

"OrderManager has helped companies reduce transaction costs by as much as 75% over traditional phone or fax-based ordering."
—Financial Times, March 2000

"SpaceWorks offers a B2B Web storefront solution that provides the ability to place orders; display product specs; check inventory availability; retrieve client-specific pricing; check order and shipping status; and manage credit limits and accounts."
—Manufacturing Systems, January 2000

"OrderManager software enables corporations to reinvent the way they operate with their supply chain partners, suppliers and business clients."
—Fortune, March 1999

"The trick to making businesses' processes more palatable is to find some way to eliminate the overall hassle and the tedious paperwork, and still efficiently and easily place orders and perform other business functions. SpaceWorks has made it easier for the B2B community to do just that."
—Montgomery Business Gazette, April 2000

"An eMarketer research study found 80-90% of companies plan to procure goods and services with their business partners online by 2003."
—TechWeb News, August 2000

AMR Research estimates that industry leaders will move 60-100% of their transactions to the Internet over the next two years.—May 2000