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Press Kit
SpaceWorks Overview
SpaceWorks, Inc, a leading provider in business-to-business e-Commerce software solutions, enables Global 2000 companies and e-Marketplaces to rapidly establish industrial-strength, B2B Web-based sales channels to increase revenues, decrease costs and significantly enhance customer satisfaction. SpaceWorks Web BusinessManager Suite enables companies to sell their products on the Web with the SpaceWorks OrderManager as the foundation, and to expand that functionality over time through companion applications in the Suite. The suite enables a wide variety of B2B activities, including personalized marketing, interactive guided selling and complex product configuration, auctions, bill presentment and payment, post-sales service and maintenance, and online customer support.
Product Overview
The SpaceWorks Web BusinessManager Suite transforms traditional marketing, sales and customer service activities into a complete Web-based, sales channel — one that directly links a company's supply chain partners, resellers and customers to information in its back-end systems over the Internet, corporate intranet or extranet. The Suite includes complementary, optional applications that can be deployed over time or at once, with SpaceWorks OrderManager as the foundation.
Based on Internet technologies such as HTML, XML, Java and Java Script, the Suite enables a fully deployed, fully automated Web commerce channel. The open, standards-based architecture of our solution provides our clients with superior scalability, interoperability, adaptability and extensibility.
OrderManager, the foundation of the Suite, provides a client's channel partners and business customers with 24 X 7 access via a Web browser to place orders and access real-time information about product selection and pricing, order submission and management, fulfillment and order tracking, inventory availability, previously placed orders and account status. By providing a robust B2B Web sales channel with comprehensive functionality, OrderManager delivers a fully enabled customer self-help environment.
Target Customer Profile
The SpaceWorks solution is designed to transform a Global 2000 enterprise's business-to-business sales, marketing and customer service operations into an automated Web-based sales channel. SpaceWorks industrial strength solution provides companies with the performance needed to keep up with the pace and activity level of their large-scale operations, no matter how deep or complex. Clients range from electronics equipment manufacturers to consumer packaged goods companies to global telecommunications providers and beyond. In addition, SpaceWorks mission-critical e-Business delivers the same benefits to an e-marketplace.
Clients
A select list of SpaceWorks' clients includes GE Aircraft Engines, GE Industrial Systems, Lucent Technologies and Maytag.
Alliances
SpaceWorks has strategic alliances with such key companies as Intel, PricewaterhouseCoopers and webMethods.
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SpaceWorks Overview
Company Background
Analyst Testimonials
Technical Architecture
SpaceWorks B2B Web Commerce Solution —
Product Literature Download
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“SpaceWorks is extremely delighted
that eWeek and the Technology Managers Forum have chosen us as the
number one B2B solution for e-Commerce [eWeek and Technology Forum
Award 2000 Best Practices in B2B Award]. SpaceWorks Web BusinessManager
Suite is becoming the B2B e-Commerce solution of choice for Global
2000 enterprises and our selection by the judges underscores our
expertise in this arena. This award is indicative of the real-world
success that our clients see in using our B2B application suite
to drive business using the Internet.”
— Dave MacSwain, President and CEO, SpaceWorks
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